Kwesé app Privacy Policy

A.  General

Privacy and Cookies

How Your Information Is Used

Econet Media (“Econet Media”) and its affiliated group companies (“Econet Group”) strives to develop useful Internet services and websites that are safe, easy, and respectful of our customers. This website is maintained by the Econet Group.

Personal Data
If you provide us with any contact details the information is stored by us on your request to provide you with information about services offered by the Econet Group.  Any personal data that you supply may be transferred to our servers located in a number of countries to other members of the Econet Group for this purpose and for their internal marketing purposes. By submitting your personal data you agree to this transfer and processing. We are committed to protecting and respecting your privacy and will never share your information with any third party outside the Econet Group except as set out in this policy.

What are cookies?
A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience.

How we use Cookies
We use cookies to help identify your computer so we can tailor your user experience.  We cannot personally identify you.
Session cookies allow us to track your actions during a single browser session, for example to remember the items returned from a search. They do not remain on your device beyond your session.

Persistent cookies remain on your device between sessions and allow us to authenticate you and to remember your preferences and thus to enhance your experience on our website.

Session and persistent cookies can be either first or third-party cookies - a first-party cookie is set by the website being visited. A third-party cookie is issued by a different website to that being visited.

Our website uses a mixture of first-party, session and persistent cookies to deliver its services efficiently and to enhance your experience. The only third-party cookies used by us are those provided by Google Analytics to gather anonymised information for the benefit of our web users. By using this website you consent to such use of cookies. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly and you may not be able to access certain features of our website.

Email addresses

This site recognises the home servers of visitors, but not their email addresses. Individually identifiable email addresses are not captured or stored unless they are provided by visitors.

We may disclose personal data to business partners as appropriate in connection with a legitimate business need  In addition we disclose personal data to service providers as needed for such service providers to perform services on behalf of the Econet Group (including sales agents and providers of subscription management services). Our service providers may not use the personal data for any other purposes.

We may also disclose personal data as necessary in connection with the sale or transfer of all or part of the business. We will require the recipient of any such personal data to protect the data in accordance with relevant law and to ensure it is appropriately protected.

We may disclose personal data where required or permitted by law such as to comply with any subpoena or similar legal process or where we believe that such disclosures and appropriate to protect our rights, protect your safety or the safety of others, investigate fraud or in connection with a law enforcement request.

Econet Group will not sell rent or trade your personal data with third parties other than as disclosed within this privacy policy.


Econet Goup has hosting centres that store and process personal data in various locations in Africa. We take reasonable precautions to protect personal data in these hosting centres from loss, misuse, unauthorized access, disclosure, alteration and destruction. The security or your personal data is important to us. When you enter sensitive information (such as payment or credit card number) on any order forms we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect personal data submitted to us, both during transmission and once received by us. No method of transmission over the internet or method of electronic storage is 100% secure, however. Therefore while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. If you have any questions about security on our website you can contact us here.


No part of this website may be reproduced or transmitted by any means, electronic, mechanical, (including photocopying), recording or by any information storage and retrieval system.

This site may contain links to external sites. Econet Group is not responsible for, and has no control over, the content of such sites. Information on this site, or available via hypertext link from this site, is made available without responsibility on the part of the Econet Group.
Econet Group disclaims all responsibility and liability (including negligence) in relation to information on or accessible from this site.


C.  Kwesé services.

Our programming content licences (“Content Licences”) are country and account specific. It is therefore important that we collect your contact details including name, email address phone details, username and passwords during registration to manage your services and to ensure that the services are used in accordance with our Content Licences. We use your IP address and phone location details to verify that you are authorised to use the services.

We may collect your usage details for accounting and billing purposes, including calculation of amounts due to our content owners. We may need to disclose such information to our content providers where we or they suspect  that your use of the service is unauthorized or breaches their intellectual property rights in the programming content.

We may your usage details to recommend programming content to you and for marketing purposes. If you do not wish us to send you marketing materials you should contact us here